WHAT IS A PDF OR DIGITAL SEWING PATTERN?
A PDF or digital pattern means that it was converted into PDF format and it must be downloaded and printed by the user. This also means instant access and no shipping cost because you will not receive a hard copy. Just like a traditional paper pattern, most PDF patterns include all the information you need to complete the project.
PDF stands for “Portable Document Format” and is supported by Adobe Acrobat Reader. Be sure that is it installed on your computer so you can open your PDF patterns. If you don't have it, you can get it for free at https://get.adobe.com/reader/.
Smartphone and tablet users can also open PDF files using Adobe Acrobat Reader and it can be downloaded by visiting your app store.
See a list of all the features available for our PDF patterns here.
DO YOUR PATTERNS INCLUDE SEAM ALLOWANCES?
Yes. Unless stated otherwise, the seam allowances are 12mm (½") wide.
CAN I HAVE MY PATTERNS IN A0 FORMAT?
Yes. We are now offering our patterns in both A4/US-Letter and A0 format (841mm wide). However, if you need a custom width of wide format, be sure to write us an email so we can resize your pattern accordingly.
DO YOU CARRY PLUS SIZES?
We do not carry plus sizes. However, we want to provide as many resources as possible to tailor a pattern to your needs. If you wish to add more sizes to our patterns, be sure to download our tutorial on how to extend the sizing range here. Be sure to also visit our “Technical files” section, under the “Resources” tab, as we publish new tutorials regularly.
CAN I REQUEST A CUSTOM-MADE PATTERN?
Unfortunately, we do not carry custom orders. However, do not hesitate to send your suggestions of garments or details you wish to see featured on our website.
DO YOUR PATTERNS INCLUDE SEWING INSTRUCTIONS?
Yes. You’ll find all the information you need to complete your sewing project such as sketches, sizing charts, printing and assembling instructions, notions required, suggested fabrics, yardages, cutting layouts, illustrated sewing instructions and a glossary.
IN WHICH LANGUAGES ARE YOUR INSTRUCTIONS AVAILABLE?
No matter where you buy our patterns, they always come in both English and French.
DO YOU USE METRIC OR IMPERIAL MEASUREMENTS?
We use the metric system to draft our patterns. However, the corresponding imperial measurements are displayed in brackets.
I’M NEW TO SEWING, CAN I USE YOUR PATTERNS?
Of course. All our instructions are fully detailed with supporting illustrations. A glossary will also walk you through the technical terms used throughout the instructions along with a detailed description. Discover our beginner-friendly patterns here.
HOW DO I DOWNLOAD MY PATTERN?
You can download your pattern as soon as the payment is completed directly through our website. Also, a download link is sent to the provided e-mail address at checkout. The download link doesn’t expire.
I NEVER RECEIVED THE DOWNLOAD LINKS!
If you did not receive the download links yet, first, be sure to check your "SPAM" folder. If the email isn't in there, please contact us and provide your name, as entered in the order. It's possible that your email address was misspelled or not properly entered, so we will need to update this info.
I CAN'T OPEN MY FILES!
If you can’t open your files, or it seems like they are incomplete, be sure to delete them and download then again. However, it’s possible that you do not have the application needed to extract compressed files. Since our patterns are composed of four files compressed together, smartphone and tablet users must ensure that they have an app installed on their device to extract them. Applications like AndroZip or RAR are free and easy to use.
CAN I PURCHASE IN OTHER CURRENCIES?
Please note that we are a Canadian company, so we only process the payments in CAD. If you wish to convert into other currencies, we recommend www.xe.com.
Alternatively, our patterns are also available on other websites in USD and EUR. For all the details, please check our points of sale here. Note that our promotional codes can’t be used on these websites and sales run independently.
CAN I CANCEL OR REFUND MY ORDER?
Due to the nature of the product, we can’t cancel or refund orders. Before purchasing on our website, be sure to read the listing description. In doubt, always write us an email.
CAN I USE YOUR PATTERNS TO MAKE A CLOTHING LINE?
No, our patterns are for personal use only, not for manufacture use. If you wish to use our patterns for a very small project, please be sure to contact us first at. The patterns and sewing instructions belong to us and can’t be reproduced.
DO YOU SPONSOR AMBASSADORS ON SOCIAL MEDIA?
We do not have any sponsored program at the moment. If you wish to create a promotion or giveaway, send us your propositions by e-mail. However, we do not give away patterns in exchange for a positive review.